Terms and Conditions | Custom Packaging Solutions

Legal Note

Please carefully read the following terms. These conditions and guidelines control access to this website and its use. You agree that these contexts and policies will obligate you by accessing or using this site and all the additional instructions, limitations, or regulations that may be posted concerning the specific sections or services of this site. All the further guidelines, requirements, or rules posted herewith are entirely incorporated with these Terms and Conditions.

Packhit.com, at any time with or without prior notification, can make amendments to this site and the Terms and Conditions. Therefore, each time you visit this business platform, consider checking the Conditions of usability.

In no event shall Packhit.com , nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Packhit.com and it's parent company i.e. K & A World LLC , including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Royalties

Custom Quotes, Validity, and Changes in the Estimated Costs

Due to the nature of our business, we produce unique retail packaging products with various specifications in terms of size, printing, materials, add-ons, etc. Therefore, price quotes are estimated based on multiple factors and are subject to change. Moreover, we cannot guarantee the persistence of the prices until the order has been placed as per payment terms and contracts. We always keep our customers informed of any such changes in timely manner.

Copyrights and Brand Mark

The use of advertising, packaging with any of the photos, illustrations, texts, or other contents that you integrate into your goods is your sole responsibility. You agree that, unless you have received the acceptable permissions from the owner, you will not include text, image, design, trademark, service mark, or any copyrighted work of third parties in your products. You confirm that any third-party privileges, including copyrights, logos, advertising, and confidentiality, will not be infringed. Alternatively, you have all the permissions or licenses to include third party contents into your products. The products shall also be subject to the law and rules of any third party.
If you place an order at this website, you ensure that you are authorized to make the orders and that you allow Packhit.com to manufacture and supply the product on behalf of you.

We may display your custom designed packaging in our work portfolio. However, we only publish designs on our website after getting your consent.

Client Guidelines

The person who places the order bears the entire responsibilities of all the required information, data, texts, photographs, graphics, messages, and additional material if any. Therefore, all content/material received, downloaded, updated, or otherwise shared through the website will be yours. All local rules concerning online behavior and acceptable information must be complied with. You agree not to use the site for the download, post, or otherwise transmitting of contents containing indecent, illegal contents or materials that infringe Packhit.com or any third party's intellectual rights or other protections.

The material uploaded by Consumers is not monitored, and Packhit.com does not guarantee that the given information is reliable, accurate, or containing high quality. Packhit.com is in no way responsible for any material you may find objectionable, inappropriate, or unacceptable to you in any manner under any scenarios.

If you or someone you have given the access to this website with your password, order an item; you grant Packhit.com free, international, and non-exclusive royalty/production permissions. Thus, you will allow Packhit.com to purpose the design, print, processing, reproduction, sub-licensing, modification, adaptation, publishing, display, and creation of securitized works from the Website contents and products.

You agree that Packhit.com has full authorization to remove any content, images, that violate the terms, policies, or objectionable materials by any means. Packhit.com may disclose contents/materials, information if required to do so by law or in the circumstances, that specific disclosure is required as per the following, or any of the unexpected scenarios.

If necessary or if a report is needed to:

Comply with the law
Abide by the terms of service
React to complaints regarding material breaches, any third party's rights
Protecting the rights, assets or personal safety of Packhit.com , its clients, and the public.

Bespoke Themes

All artworks or drawings and photographs must be given in CMYK format and with a minimum resolution of 300 DPI. Packhit.com is not liable for any color changes that occur while transitioning from RGB to CMYK display modes. Packhit.com is also not responsible for images displayed as blurry, distorted, or pixilated due to customer-provided designs.

The final artwork and task specifications-sheet should include consumer acceptance of all designed, crafted, and manufactured works. Once the order is placed, all the details from our end will be according to the final approved proof.

Confirmations & Verifications

All information provided in the spec sheet, including, but not limited to delivery dates and production time, shall be reviewed by customers and confirmed to have been accurately identified according to all customer requirements. Packhit.com is not responsible for any needs and conditions other than those stated in the final specification sheet. The customer is also responsible for verifying the final artwork proofs, as the customer is liable for proofreading. Unforeseen changes can take place because multiple designs, samples, files are prepared on demand. What is shown in the final proof is what goes into the manufacturing process.

Packhit.com strongly suggests that the proof be published to test actual position, spellings, and other design elements at 100 percent by the customer. For design or spelling mistakes that the customer has not identified and immediately communicated with Packhit.com, Packhit.com will not be held responsible. Additionally, Packhit.com is not responsible for color matching or ink concentration on display proofs authorized by the consumer. Display proofs indicate design, format, text quality, picture proportions, and positioning, but not color or density.

For complete matching of the color tone, Packhit.com tries to match the color intensity of all the shades. Packhit.com is not responsible for the final appearance of a color-tone and unless the consumer requests a color change. Furthermore, the use of lamination may affect or modify the outcome result of the printed colors. Packhit.com is not liable for the laminated product's final color appearance.

Resources & Materials

Please be notified; for printing on our products, the paper, cardstock used, is not food grade. Every required specification of this type will necessarily be provided in writing. Please let us know before placing the order if you have any specific food grade demand on paper stocks.

Customers are liable for proofing and design authorizations before the start of manufacturing procedures.

Packhit.com will not be liable for mistakes in a printed/final product due to any of the following reasons: Design orientation, incorrect font use, spellings, grammatical errors, and punctuation flaws.

Colors and Visuals

Packhit.com replicates as closely as possible the color of the provided print-ready images. Nevertheless, due to limitations in printing techniques, the various characteristics of specific press layers, and adjacent ink specifications, Packhit.com cannot guarantee color matching and ink intensity.

According to the 90 percent of the final proof you have approved, the accuracy of color reproductions is ensured. Please note that Packhit.com only guarantees color reproduction for your print-ready files if you order a hardcopy proof for an additional fee. Please remember that the color differences between the printed images and actual images are not the obligation of Packhit.com.

Indemnities

You consent to protect, reimburse and retain Packhit.com and all its partners from whom Packhit.com has licensed collaborations of content, their employer, and employees against any complaint, liabilities, penalties, charges, costs, and expenses, including legal fees, and costs deriving from or related with violation of these Terms, and/or any suit, allegation, or demand due to any material, photographs, images, illustrations or other materials you incorporated into your products, which may not be the part of a standardized website, personal or copyright content.

Refund Policy

Every custom packaging printed, produced, and supplied by PackHit.com only reaches you after getting approval from our QA department. If any type of error in printing or production occurs, we reprint and reproduce those packaging products. So, it is highly unlikely that any low quality or inaccurate custom packaging is shipped out to you.

The production and printing of your packaging products take place according to final proofs. Therefore, carefully see everything in the design before we initiate the production procedures. PackHit will not be responsible for any unnoticed errors after you approve the proofs.

To avail refunds on any order complying with mentioned conditions, you must inform us of the errors within three working days. After this time, we will not be liable for any refunds or reprints. You can share the proofs of damages or any other problem via videos and photos. Your case will be forwarded to our QC department for verification. If there are issues, inaccuracies, or damages on product from our end, we will take responsibility. We will reproduce and reprint your packaging again and deliver it without any extra charges.

Revocation & Cancellation

Before printing/manufacturing/shipping, Packhit.com is entitled to revoke or cancel any or all of the orders. It cannot be canceled; however, if the item you have ordered is shipped. During different stages of production, orders may be canceled due to various/specific reasons, but cancellation charges apply. Our customer service team will notify you of any costs for cancellation.

Some of the scenarios, in which, revocation fee is applied, are as under:

Orders have been placed online.
Our designing team has done the work/re-work on the layout.
Printing/Production procedures have been started.
The shipping company has collected the packaging, or the products have been shipped.

All purchases are cancellable until step 2. If the order is canceled at step 1, you will be billed $15 plus 12% of the total sum to cover payment processing, bank fees and to reimburse our Development Team royalties. A minimum of 18 percent plus $15 of the order total is deducted as the cancelation fee in step 2, which covers the costs for our art services. We can still try to cancel the order after it has reached step 3 but cannot assure the termination of the cancellation request. Moreover, if the order is in step 3 and the client wishes it to be canceled, 50% of the total order amount will be deducted to cover the production expenses. It could not be canceled if an order reaches step 4.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the United States , and you submit to the non-exclusive jurisdiction of the state and federal courts located in the United States for the resolution of any disputes.